Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping costs may vary by items. 


PROCESSING TIME

As soon as we receive your order, we process your item within 2-3 business days, this includes production time since most of the products are made to order.

ESTIMATED DELIVERY TIME
As soon as your order is processed, we send the tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

(Shipping carriers are experiencing delays during high volume traffic days such as holidays or other unforeseeable weather conditions)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at sales@universalboutique.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.